Ddyshoe (hereinafter referred to as "this Website" or "We") recognizes the significance of your personal information and is committed to safeguarding its security to the fullest extent. We will collect, use, share, store, and protect your personal information in strict compliance with applicable laws and regulations as well as the provisions of this Privacy Policy. With a high degree of prudence.
This Policy applies to all products and/or services offered on this Website. Any user who accesses or uses this Website, browses or purchases products and/or services herein shall be bound by this Policy. Therefore, prior to accessing or using this Website for browsing or purchasing products and/or services, please carefully read and fully understand all terms and content of this Policy. By clicking the "Confirm" button or checking the "Agree" box, you acknowledge that you have fully understood and agreed to all provisions of this Policy.
If you have any questions, opinions, or suggestions regarding the terms or content of this Policy, please contact us via the contact information displayed on this Website. We are pleased to provide you with practical assistance.
1. How We Collect and Use Your Personal Information
We may collect your personal information through multiple channels. You may voluntarily provide your personal information when using our Website. In addition, when you access and use the service functions of our Website, we will also automatically collect certain information related to your device or usage behavior, which may involve the use of technologies such as cookies, web server logs, and web beacons. Furthermore, we may also obtain your personal information indirectly through other legitimate channels.
We may collect your sensitive personal information. Sensitive personal information refers to personal information that, if leaked, illegally provided, or improperly used, may endanger personal and property safety, easily lead to harm to personal reputation, physical and mental health, or result in discriminatory treatment. Such information includes but is not limited to personal property information, personal biometric information, and other relevant data.
1.1 Personal Information Collection
a. User Registration
When registering an account on this website, users should fill in/submit their first name, last name, email address, and mobile phone number. Otherwise, you will not be able to register an account or purchase products. After successful registration, you can choose to complete your personal information and provide us with company name and other information. If you do not provide the above information, it will not affect the user registration function. In order to provide you with services, we need to collect your account related information, including your nickname, account password, etc.
b. Purchase products
Ordering and Order Management: You can place an order and purchase products online. For this purpose, we will collect your recipient's name, phone number, shipping address, and postal code.
c. Search and customer service
Product search: You can use the product search function we provide to search for related products by keywords, and we will collect your search history.
Customer Service: You can contact our customer service personnel via email, and we will save the content of the emails you send and our replies.
1.2 Sensitive Personal Information: Refers to personal information that, once leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to damage to personal reputation, physical and mental health, or discriminatory treatment, including but not limited to personal biometric information, personal property information, etc.
1.3 Cookies: Refers to small data files stored on your device by the server when you access the Website, which can help the Website recognize your device and record your usage habits.
1.4 Third Party: Refers to institutions, organizations or individuals other than you and this Website.
1.5 Personal Information Processor: Refers to an organization or individual that independently or jointly with others collects, uses, stores, transmits, provides, or discloses personal information.
2. Why We Collect Your Personal Information
We collect your personal information solely for the purpose of fulfilling the service commitments to you, improving service quality, and ensuring the security of transactions and services. Specifically, the purposes include:
2.1 Completing account registration and identity verification to ensure the legality and security of account usage.
2.2 Processing your orders, including order confirmation, goods delivery, and after-sales service.
2.3 Providing customer service support, responding to your inquiries, complaints, and suggestions.
2.4 Optimizing the Website's functions and user experience, such as analyzing user usage habits to improve page design and service efficiency.
2.5 Preventing and combating fraudulent transactions, ensuring the security of transactions and the Website's operation.
2.6 Sending you information about products, services, and promotional activities that may be of interest to you (with your prior consent).
3. How We Use Your Personal Information
We will use your personal information in strict accordance with the purposes stated in this Policy and relevant laws and regulations. Without your explicit consent, we will not use your personal information beyond the scope necessary to achieve the stated purposes.
When we need to use your personal information for other purposes not specified in this Policy, we will obtain your consent again before such use.
We may use the collected non-personal information (such as aggregated user usage data) for data analysis and business statistics to improve our products and services, and such use will not involve identifying individual users.
4. How We Store Your Personal Information
4.1 Storage Location: We will store your personal information in servers located in regions that comply with relevant laws and regulations, and take appropriate technical measures to prevent unauthorized access, modification, or leakage.
4.2 Storage Period: We will store your personal information for the shortest period necessary to achieve the purposes stated in this Policy and in accordance with legal requirements. After the storage period expires or when the service is terminated, we will take reasonable measures such as deletion or anonymization to process your personal information.
4.3 Security Measures: We adopt industry-standard security technologies and management systems, including but not limited to data encryption, access control, and security audits, to ensure the security and integrity of your personal information.
5. How We Transmit Your Personal Information
5.1 We will transmit your personal information in accordance with relevant laws and regulations, and take security measures such as encryption during transmission to prevent information leakage or tampering during transmission.
5.2 Without your consent, we will not transmit your personal information to any third party outside the scope specified in this Policy.
5.3 If cross-border transmission of your personal information is required due to business needs, we will comply with relevant cross-border data transmission regulations, such as obtaining your explicit consent and passing relevant regulatory approvals (if required).
6. About Cookies
When you access this Website, we may use Cookies to collect and store certain information about your usage. Cookies can help us recognize your device, remember your login status and browsing preferences, and improve your browsing experience. Most browsers support managing Cookies (such as enabling, disabling, or deleting Cookies). You can adjust the browser settings according to your needs. However, if you disable Cookies, some functions of this Website may not work properly. We will not use Cookies to collect information beyond the necessary scope, and will take security measures to protect the information collected through Cookies.
7. Rights Enjoyed by Customers
You have the following rights regarding your personal information in accordance with relevant laws and regulations:
7.1 Right of Access: You have the right to access your personal information stored by us, including information such as account information, order records, and usage logs.
7.2 Right of Correction: If you find that your personal information stored by us is incorrect or incomplete, you have the right to request us to correct or supplement it.
7.3 Right of Deletion: Under certain circumstances (such as when the information is no longer needed, or you withdraw your consent), you have the right to request us to delete your personal information.
7.4 Right to Withdraw Consent: You have the right to withdraw the consent you previously gave to us for the collection and use of your personal information. After withdrawal, we will no longer collect and use your relevant personal information, but this will not affect the validity of the information processing conducted based on your prior consent.
7.5 Right to File a Complaint: If you believe that our processing of your personal information violates relevant laws and regulations or the provisions of this Policy, you have the right to file a complaint with the relevant regulatory authorities.
8. Sharing with Third Parties
We will not actively share your personal information with any third party unless otherwise specified in this Policy or required by law. If it is necessary to share your personal information with third parties to fulfill the service commitments (such as logistics providers for delivery, payment institutions for payment processing), we will only share the minimum necessary personal information and sign a confidentiality agreement with the third party to require it to take security measures to protect your personal information and prohibit it from using the information for other purposes. We will publicly disclose your personal information only with your explicit consent or in accordance with legal requirements, and will take reasonable measures to ensure the security of the disclosed information.
9. Reasons for Sharing with Third Parties
The purpose of sharing your personal information with third parties is solely to assist us in fulfilling the services provided to you, improving service efficiency, and ensuring the smooth progress of transactions. Specifically, the reasons include:
9.1 Completing the delivery of goods or services, such as providing necessary information to logistics providers to ensure that the goods are delivered to you accurately.
9.2 Processing payment transactions, such as sharing relevant information with payment institutions to complete payment verification and fund settlement.
9.3 Providing professional technical support and risk control services, such as cooperating with security service providers to prevent fraudulent transactions.
9.4 Complying with legal obligations or responding to judicial or administrative authorities' legitimate requests.
10. Handling of Personal Information in Case of Acquisition and Transfer
If this Website undergoes merger, acquisition, asset transfer, or other similar transactions, your personal information may be transferred as part of the transaction assets. In such cases, we will notify you in a prominent manner (such as posting an announcement on the Website) before the transfer, and ensure that the acquiring party or transferee continues to comply with this Policy and adopts equivalent security measures to protect your personal information. If the acquiring party or transferee changes the original purpose of processing personal information, it shall obtain your consent again in accordance with the law.
11. Prohibited Acts of Infringing Others' Privacy by Customers
When using the services of this Website, you shall not engage in any acts that infringe upon the privacy rights of others. Specifically, you shall not: Collect, steal, or illegally obtain the personal information of other users without authorization.
Disclose, disseminate, or sell the personal information of other users obtained through any means.
Use other users' personal information to engage in fraudulent, harassing, or other illegal activities.
Tamper with or forge the personal information of others.
Other acts that violate relevant laws and regulations and infringe upon others' privacy rights.
12. Introduction to Privacy Protection Laws and Relevant Laws
We will process your personal information in strict accordance with applicable privacy protection laws and regulations.Laws and regulations stipulate the obligations of personal information processors, the rights of individuals regarding personal information, and the legal liabilities for violating privacy protection provisions. We will ensure that our processing of your personal information complies with the requirements of the above laws and regulations, and accept the supervision of relevant regulatory authorities.
13. Privacy of Minors
We attach great importance to the protection of minors' personal information. This Website is not directed at minors under the age of 18 (or the age specified by local laws). If you are a minor, you must use this Website's services under the supervision and guidance of your guardian, and the provision of personal information must be confirmed by your guardian. If we inadvertently collect personal information of minors without the consent of their guardians, we will delete the relevant information as soon as possible after becoming aware of it and stop using it.
14. Updates and Changes to the Policy
We may update or modify this Policy from time to time in accordance with changes in relevant laws and regulations and business needs. If there are material changes to this Policy (such as changes in the scope of personal information collected, changes in the purpose of use, etc.), we will notify you in a prominent manner before the changes take effect, and explain the content of the changes. Your continued use of the services of this Website after the changes to this Policy take effect shall be deemed as your acceptance of the updated Policy. If you do not agree with the updated Policy, you should stop using the services of this Website.
15. How to Contact Us
If you have any questions, opinions, or suggestions regarding this Policy or the processing of your personal information, you may contact us.